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Terms of Use and Privacy Statement

Please read the following important information, as it describes the policies used by Health Care Service Corporation (HCSC) to govern this website, including information about privacy, security and copyright infringement. Read this information in its entirety since it represents a binding agreement between us. The information presented on this website is as accurate as possible; however, there is a chance that some information may be out of date.

The content posted on the website is provided to HCSC's first-tier, downstream and related entities (FDRs) as defined by the Centers for Medicare and Medicaid Services (CMS). On this website, you can find information required by CMS, including information about our policies, procedures and training.

You agree to use this website at your own risk. You further agree not to: use any device or computer program that interferes or attempts to interfere with the operation of this website; take any action that imposes an unreasonable load on the systems supporting this website; attempt to disrupt, degrade, impair or violate the integrity or security of the infrastructure of this website (e.g., hacking, denial of service attacks), including any activity that precedes attempts to breach security such as scanning, probing, or other testing or vulnerability assessment activity, or engaging in or permitting any network or hosting activity that results in the blacklisting or other blockage of our IP space; remove or obscure the copyright notice or other notices displayed on the content and/or frame HCSC's name or any HCSC content, trademark, logo or trademarks in any meta-tags or other hidden text, or other proprietary information on this website; copy, reprint, modify, lease, distribute, assign, sell content, license, reverse engineer, create derivative works or take other actions that may be prohibited by the federal regulation known commonly as the "Copyright Act," using information or content retrieved from this website or any of the third-party websites we may provide links to; or use this website in a manner that may adversely affect this website's resources or its availability to others, or that violates any applicable law.

Privacy and security is important to us, so we want you to be aware of what data we may collect while you use the website. For purposes of this site, we use cookies and tags to collect electronic data about you which includes tracking resources and data accessed on the site, recording general site statistics and activity, troubleshooting website problems, and tracking what users are accessing on the site. Please note that cookies and tags cannot extract personal information about you, nor can they read any data that resides on your personal computer or device. Cookies and tags are small pieces of information sent by a web server and stored by a member's web browser which allows the web server to maintain an active "session" with an individual user.

Ownership and Copyright Protection

All right, title and interest in the content (including software, text and images) and other intellectual property (including trademarks, service marks and copyrights) on this website are solely and exclusively the property of HCSC or its licensors, and are protected by intellectual property laws. You acknowledge that content available through the website, is protected by copyright, trademark, patent or other intellectual proprietary rights and laws. All rights are reserved. Downloads, copies or mirrors of this website are not allowed without prior written consent from HCSC.

Copyright Infringement Notification

If you are a copyright owner or an agent for such an owner and believe that any content on this website violates your rights, you may submit notice in writing under the Digital Millennium Copyright Act ("DMCA") (see 17 U.S.C.512(c)(3). To do so, you must provide our Copyright Agent with the following:

  1. A physical or electronic signature of a person permitted to act on behalf of the copyright owner;
  2. Identification of the material that you believe has been improperly copied, published or displayed. If you believe there is more than one instance of such improper use of materials at our online site, include a list;
  3. Identification, by location or link, of the material or activity that you believe infringed on your copyright and that is to be removed, or access to which is to be disabled;
  4. Information that enables us to contact you, such as an address, telephone number and email address;
  5. A statement that you believe in good faith that use of the material in the manner complained of is not allowed by the copyright owner, its agent, or the law; and
  6. A statement that the information in your notice is accurate, and under penalty of perjury, that you are given power to act on behalf of the copyright owner of the material that is allegedly infringed.

Our designated Copyright Agent to receive notifications of claimed infringement is:

Marketing Communications
Health Care Service Corporation
300 East Randolph Street
Chicago, Illinois 60601-5099

If you fail to meet all of the requirements, your DMCA notice may not be valid. Please also note that under Section 512(f) of the DMCA, any person who knowingly reports falsely that material or activity is infringing may be held legally responsible.